Not very much at all. Once you fill out the video assessment form and we get the info we need, we get straight to work. Then we only need you to review the script, storyboard, and completed video to you for your approval. That’s it. You can be involved in the process as much as you’d like.

During our Strategic Assessment, we work with you to discover what style of video (Animation or Live Action) would be best suited to maintain the branding of your company, while accomplishing the specific goals you’ve set out to achieve.

You do. Once your video is complete we’ll send you the video file. You’ll own the video itself and the right to use it as you wish.

If you’re in Los Angeles absolutely. (That’s where we’re based) But sadly that’s as far as we go. We’ve been a completely digital company since day 1.

If at any time during the process you feel a video isn’t going to work for your company and you would like your money back, let us know and we’ll give you your money back minus whatever work has already been completed and a 5% processing fee.

We accept all payments via Stripe, or ACH Transfer. We do not accept checks or cash. It’s 50% of the total cost of your video up front so we can get to work. Then the remaining 50% once your video is complete!

Mainly through email, unless you’d like to chat via phone. Whatever works best for you.

Yes, of course. You get unlimited revisions on the Script, Storyboard, Animation/Editing, and Sound Design until each one is approved. 

Depending on the style and length of your video, our average turnaround time is about 3-4 weeks. With that said, however, we are not able to guarantee our delivery times, due to multiple variables outside of our control. For example: The time it takes you to review a phase of the project we’ve submitted to you for your approval, or the time it takes for you to send us feedback for a phase, and the length of time it will take to make said edits, etc.